Archives for July 2013

Manager’s guide to unraveling a ‘he said-she said’

It’s something every manager runs into at some point or another, the exasperating 'he said-she said.' It often crops up when there’s been some transgression of the rules. Employee A says one thing happened. Employee B says another thing – and often something very different – happened. Whom do you believe – especially during sensitive workplace investigations where your decisions may … [Read more...]

iQuiz: Leadership Trivia No. 5 – Before They Were Famous

What do you really know about the leaders whose names pop up in the headlines all the time? You know the ones. Warren Buffett, Elizabeth Warren, Richard Branson, Sonia Sotomayor, Mitt Romney and more. They’re rich, they’re tough, they’re smart, etc. But what do you know about them before they became famous? This Leadership Trivia quiz looks back at them before anyone really heard of them. We … [Read more...]

3 questions for America’s worst places to work

The latest list of America’s Worst Places to Work is out, courtesy of 24/7 Wall St., the investor info group. It is the second year in a row 24/7 Wall St. did the rankings, and you can read all about it here. This post won’t name any  companies on the list. Suffice it to say the firms are large, publicly traded concerns and were rated on scale of 1-to-5 based upon employees’ anonymous … [Read more...]

5 things managers should never say

Some phrases really should just be banned from the workplace. You know them when you hear them. They are the sorts of things that make people wonder how their boss ever got promoted in the first place. And yet, they are the kinds of things we all hear, and maybe even say, all too often. If these sound too familiar, hopefully it’s because someone ELSE is saying them. So steer clear. 5 … [Read more...]

How to build a better boss – Google-style

It may rank as one of the biggest NO-DUH moments in the history of management training ever, or at least in the Digital Age. Google Inc. assigned an array of statisticians and data-miners to a nearly year-long project to answer, once and for all, this burning question: What makes a great manager? It is an important question, and who best to tackle it than the folks at Googleplex, the IT … [Read more...]

Are you making a difference? Is anyone noticing?

Managers and shaving products have a lot in common. Specifically, safety razors. Trust me on this one. Here’s why. I read a piece recently by Steve Shapiro about how to get customers to appreciate a great product, and he used the very successful Gillette Fusion razor as an example. Shapiro says rightfully that if you can create a gap between today’s product and the past/competitor … [Read more...]

Six personality traits that derail good managers

It happens all too often, the superstar go-getter who suddenly crash-lands. He or she gets fired, or demoted - or just hits the wall. Don't let it happen to you. Executive coach Joyce E.A. Russell says you can prevent your own fall from grace when you know your personality well enough to turn  your weaknesses into strengths. The six  personality traits that derail good managers are … [Read more...]

ManageElite: Try Our 30-Day Free Trial

If you haven’t tried our ManageElite online management training program, you can test drive it for 30 days free of charge. Plus, your managers can start training in just minutes. No installation, just click and go. The training modules are great, concise and to the  point. Click here to take ManageElite for a spin today. … [Read more...]

5 reasons why you might not be the boss after all

Quick question: Can you hire or fire someone? Yes or no? (Don’t be shy. More than 1 in 4 middle managers said in a recent ManageElite poll that they can’t fire people! More poll results further down.) The question is meant not so much to test of your managerial prowess. But it does offer a look at how vulnerable your organization would be if an employee accused you of … [Read more...]