Learn to say no 10 different ways

No. Don’t be afraid. Go ahead and say it. You won't hurt anything. Learn to say no. “No” is very often the sign of a wise manager. It turns out some people are actually addicted to saying “yes.” At least that’s what workplace psychologists say. The way it works is some people get such an emotional lift from just the very idea of being asked to be included in some activity; from … [Read more...]

What the Masters golf tournament tells us about good decision-making

Making good choices is not a one-and-done event. It’s more like a way of life, a philosophy in the craft of leadership. A key to good decision-making consistently is remembering that good choices can’t be made by habit. The Masters golf tournament, playing out this week in Augusta, GA,  provides an excellent example of exactly what that means. Golf is very different from most sports in … [Read more...]